PRODUCTOS DEL CAMPO OCA S.A. DE C.V. (PRODOCA)
Last updated: November 13, 2026
Productos del Campo OCA S.A. de C.V. (hereinafter, PRODOCA), with its registered address at Av. Los Ángeles No. 2200, Colonia Del Norte, ZIP Code 64500, Monterrey, Nuevo León, Mexico, is responsible for the collection, use, processing, protection, and storage of personal data obtained through its website https://prodoca.mx/, as well as through its other communication channels and business interactions.
This Privacy Notice is issued in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and other applicable Mexican regulations.
1. Personal Data We Collect
Depending on the communication channel and the business relationship established, PRODOCA may collect the following categories of personal data:
A. Identification Information
- First name.
- Last name.
- Company or organization name, where applicable.
B. Contact Information
- Email address.
- Telephone number.
- Business or delivery address, when necessary.
C. Business-Related Information
- Information included in messages submitted through our contact forms.
- Inquiries regarding products, availability, distribution, and commercial quotations.
- Information related to orders, deliveries, and business relationships.
D. Technical and Browsing Information
- IP address.
- Browser and device type.
- Operating system.
- Information regarding website navigation and user interactions.
- Cookies and similar tracking technologies, according to the visitor’s consent preferences.
PRODOCA does not intentionally request sensitive personal data through the contact forms available on its website.
2. Purposes for Processing Personal Data
The personal data we collect will be used for the following purposes:
Primary Purposes (Necessary):
- Responding to information requests submitted through our website, email, telephone, or WhatsApp.
- Contacting prospective customers and providing information about our agricultural products.
- Preparing and following up on commercial quotations.
- Managing orders, purchases, deliveries, and business relationships.
- Maintaining communication with customers, suppliers, and business partners.
- Complying with contractual, tax, administrative, and legal obligations.
- Addressing inquiries, clarifications, complaints, and requests related to our products and services.
Secondary Purposes (Non-Necessary):
- Sending commercial information, promotions, updates, and news related to our products.
- Conducting business prospecting and commercial follow-ups that are not part of a specific customer request.
- Preparing internal statistics and analyzing visitor behavior to improve our website and user experience, where applicable.
If you do not wish your personal data to be used for secondary purposes, you may notify us using the email address provided in this Privacy Notice. Your decision will not affect our ability to respond to your inquiries or maintain an existing business relationship.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to ensure proper website functionality, remember user preferences, collect browsing statistics, and, where applicable, integrate third-party services.
These technologies may collect technical information such as IP addresses, browser identifiers, pages visited, browsing duration, and navigation preferences.
The use of non-essential cookies will be subject to the consent preferences selected by visitors through the cookie management panel available on our website.
Visitors may accept, reject, or modify their consent preferences whenever this functionality is available.
For detailed information about the cookies used on our website, including their purposes, duration, and providers, please refer to our Cookie Policy.
4. Disclosure and Transfer of Personal Data
PRODOCA does not sell or commercially trade the personal data of its customers, website visitors, or business prospects.
Personal data may be shared only when necessary to fulfill the purposes described in this Privacy Notice, provide services related to our business operations, or comply with applicable legal obligations.
Potential recipients may include:
- Technology service providers, web hosting providers, and system maintenance providers.
- Communication and email management service providers.
- Administrative, accounting, and operational service providers.
- Logistics, transportation, and distribution companies, when necessary to manage orders and deliveries.
- Competent authorities when required by law or through a duly supported legal request.
Where applicable, data transfers will be carried out in accordance with applicable legal requirements and the purposes and conditions established in this Privacy Notice.
When consent is legally required for a transfer, PRODOCA will obtain such consent before proceeding.
5. Data Security and Retention
PRODOCA implements reasonable administrative, technical, and physical safeguards to protect personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing.
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, contractual, tax, or administrative obligations.
Once personal data is no longer necessary, it will be deleted, blocked, or anonymized, as applicable and in accordance with applicable legal requirements.
6. ARCO Rights
Under Mexican data protection legislation, individuals have the right to exercise the following rights regarding their personal data, commonly known as ARCO rights:
- Access: To know what personal data we hold and how it is being processed.
- Rectification: To request corrections when personal data is inaccurate, incomplete, or outdated.
- Cancellation: To request the deletion of personal data when legally applicable.
- Objection: To object to the processing of personal data for certain purposes when legally applicable.
To exercise any of these rights, please submit a request to:
Your request must include:
- Full name of the data subject.
- Contact information for receiving notifications.
- Documentation proving your identity or, where applicable, legal representation.
- A clear description of the personal data concerned.
- The specific ARCO right you wish to exercise and the requested action.
- Any additional information that may help us locate your personal data.
PRODOCA will process requests in accordance with the deadlines and procedures established by applicable legislation.
As a general rule, we will communicate our determination within a maximum period of twenty business days following receipt of the request. If the request is deemed appropriate, the corresponding action will be carried out within fifteen business days following notification of the decision. These periods may be extended once for an equal period when legally justified.
7. Withdrawal of Consent and Restriction of Data Use
You may withdraw the consent previously granted for the processing of your personal data, provided that no legal obligation prevents us from complying with your request.
You may also request that your personal data not be used for secondary purposes or ask to stop receiving commercial communications.
To submit such a request, please contact us at:
Requests will be handled in accordance with the procedures and limitations established by applicable legislation.
8. Links to Third-Party Websites
Our website may contain links to third-party platforms, services, or websites, including mapping services, messaging applications, and other external tools.
PRODOCA is not responsible for the privacy practices, data processing policies, or content of these external websites.
We recommend reviewing the applicable privacy notices before providing personal information through third-party platforms.
9. Changes to This Privacy Notice
PRODOCA reserves the right to modify or update this Privacy Notice whenever necessary due to changes in our operations, services, personal data processing practices, or applicable legal requirements.
Any modifications will be published on this page:
We recommend reviewing this document periodically to stay informed about our personal data protection practices.
10. Contact Information
For questions, clarifications, requests, or any matter related to the processing of your personal data, please contact us through the following channels:
Productos del Campo OCA S.A. de C.V.
Email: contacto@prodoca.com.mx
Telephone:
- +52 (81) 8351 3334
- +52 (81) 8351 6967
Address:
Av. Los Ángeles No. 2200, Colonia Del Norte, ZIP Code 64500, Monterrey, Nuevo León, Mexico.
PRODOCA appreciates your trust and reaffirms its commitment to protecting personal data and ensuring its responsible use.